Refund policy

Refund Policy:

At Niji, we take immense pride in creating exquisite, personalized pieces of jewelry for our customers. Each order is meticulously crafted and tailored to your unique specifications. As a result, all sales are considered final.

We encourage our valued customers to carefully consider their choices and make conscious, well-thought-out decisions when placing an order. We understand the importance of selecting the perfect piece that resonates with your individual style and preferences.

In the event that a customer wishes to cancel their order, we offer a limited cancellation window. You may cancel your order exclusively within 12 hours of placing it. Please note that any cancellation requests received after this period will not be eligible for a refund.

We strive to provide exceptional customer service and want you to have a positive experience with Niji. If you have any questions or concerns regarding your order, please don't hesitate to contact our dedicated support team. We'll be more than happy to assist you.